Shipping Policy
SHIPPING POLICY
Who We Are
Le Leon ("we," "us," or "our") operates the website https://leleonworld.com (the "Site"). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING COSTS
Free Shipping: We offer free shipping on all orders over €70.
SHIPPING RANGE
- Delivery Area: We currently ship within France and Europe.
- Future Expansion: We are considering expanding our delivery areas.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Time (Paris) will be processed the same day; those placed after will be processed the next business day.
- No Shipping Days: Orders are not processed on weekends or public holidays.
DELIVERY TIME
Estimated Delivery: Orders typically arrive within 4-6 business days after processing, depending on the destination.
SHIPPING PROCESS
- Courier Services: We use reliable carriers such as DHL and FedEx for all shipments.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
LOST OR DAMAGED ITEMS
- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.
RETURNS
Returns Policy: For detailed return instructions, please refer to our return policy.
CONTACT US
If you have questions or concerns about this Shipping Policy, please contact us:
- Email: info@leleonworld.com
- Phone: +33 770462371
- Contact Form: contact form
- Address: 8 rue Impasse des Cigales, 30121 MUS
- Hours: Monday to Friday between 9:00 am to 5:00 pm